Coming from a Spurs fan this is pretty damning… But fair.
I was only after 2 tickets, so it only took maybe 4-5 tries for each match. Cannot imagine having to do it for a larger batch. But I ended up going for less desirable options (middle-of-the-row etc) each time just under the hope that they were less likely to be taken in the few seconds it took to do the other steps. And all the while the clock was counting down…
I recently experienced ticketing for a major European final with said Spurs, and it was about 1000x better organised than whatever this shit was.
Tbh I think it was exacerbated by having to use a phone (we’re on holiday), but still - any portals should be built with mobiles in mind given it’s 2025.