I donât know if I should email the club but the club website is a shambles as far as looking into memberships is concerned.
On the main home page, there is no link to âticketsâ. You need to click on âfixturesâ to then see the tickets link. Probably should have a stand-alone âticketsâ link from the home page.
And there is no link to âmembershipsâ. You need to click on âfansâ to then see a link to âmembershipsâ.
However the five options under âmembershipsâ section are:
MEMBERSHIP
None of which are a straight forward link to a memberships brochure, telling the prospective member what the prices are for Platinum/Gold/Silver/Bronze memberships.
To get that information, you need to be patient and try the âAllianz Stadiumâ option, and click on âFive Facts about the Allianza Stadiumâ option.
This tells you all about the benefits of the new stadium, and right at the end, it has a link that reads:
Find out more about the stunning new Allianz Stadium or chose the perfect Membership for you at our [dedicated website now.]
When you click on that, and scroll through about 10 pages of graphics, it then leads to âSEE OUR 2022/23 MEMBERSHIP PACKAGESâ link.
You think you finally found what you need? Nope.
The page introduces a rather unfamiliar âTunnel Clubâ (which costs $2,290 per person) and âClubhouseâ packages and a couple of other choices including âFamily Sectionâ.
But most people just want prices for Gold/Silver/Bronze memberships right? To get that, you scroll to the bottom of this page through more graphics, where a link says âView Our Packagesâ.
You think you got there in the end⊠youâre determined to join as a member and are probably the last one standing.
This page then re-introduces the âTunnel Clubâ and âClubhouseâ memberships, before finally showing you the package prices for Gold/Silver/Bronze.
By this point I was 15-20 minutes into looking into a new membership to bring my dad to games. I suspect a majority who are not determined as me would have given up (including casual fans curious about joining as a member for the return to the new stadium).
So I give the website 1/10. It would be perfect if the goal was to discourage potential members with a bloated, graphic heavy website (which I bet cost a pretty penny too), that hides the basic membership package information through a myriad of links in a maze of a website.
As I type this Iâm convinced I should email the club, which I am going to do now. I hope they take feedback seriously.